Shipping policy
At Glimmer Story, we take care to make sure your jewellery reaches you safely, beautifully packed, and right on time. Once your order is confirmed, our team carefully prepares your piece for its journey to you.
Your Glimmer Story Journey — Within India
- Free shipping is provided on all orders within India.
- Orders are generally dispatched within 24–48 hours of confirmation.
- Once dispatched, delivery usually takes 2–5 business days, depending on your location and courier service.
- Delivery timelines may occasionally be extended due to public holidays, extreme weather, natural calamities, courier delays, or other circumstances beyond our control.
Made Especially for You — Customized Orders
- Every customized piece is made especially for you, and therefore requires additional time for crafting and quality checks. Dispatch and delivery timelines may vary depending on the nature and complexity of the customization. Our team will share the estimated timeline with you at the time of placing your order.
Please note that customized orders are specially made and are not eligible for return or exchange.
We truly appreciate your patience while your piece is being made — some stories simply take a little more time to create.